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Complete Medical Care, All in one Location

​​​​Community Medical Center

faqs in jeffersonville, community medical center faqs

​  Insurance and Payments 

Community Medical Center FAQs

Empowering People and Changing Lives​

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  General Questions 

What Insurance do you accept?
We accept most insurance programs including;

  • Blue Cross Blue Shield
  • Coventry
  • Gilsbar
  • Group Benefits
  • Humana
  • Medicaid
  • Medicare
  • PHCS
  • TriCare
  • United Healthcare
  • Wellcare
  • Workman’s Comp

If your insurance is not listed here, give us a call and we’ll go over your policy with you.

What type payment do you accept?
In addition to most medical insurance payments, we accept VISA, Mastercard, American Express, Discover and cash.

What if I don't have insurance?
No Problem — We have special discounted rates for patients without insurance. Our rates are almost always less than what you would have paid in monthly insurance premiums.

Will Medicare pay for an annual routine physical exam?
Medicare does not cover the cost of routine exams by your physician or any tests related to the routine physical. As of January 1, 2005, however, Medicare will cover one initial preventive physical exam in a lifetime for patients newly eligible for Medicare within the first six months of beginning their coverage. When calling CMC for an appointment, please let the receptionist know you want to schedule a “Welcome to Medicare exam.” Medicare Part B also covers one screening mammogram per year for female beneficiaries.

Medicare generally covers items that are considered medically necessary. “Medically necessary” is defined as a service, treatment, procedure, equipment, drug, device, or supply provided by a hospital, physician, or other health care provider that is required to identify or treat a beneficiary’s illness or injury. Some treatments, however, may be limited by Medicare guidelines.

The Advance Beneficiary Notice (ABN) is a written notice designed to protect you from unexpected bills that you will receive if Medicare does not cover a certain service or supply. If you receive an ABN, you will need to make a decision about whether or not to receive the service or supply since you will be responsible for the charges. An ABN is not presented for services that Medicare never covers, such as a yearly exam.

As a Medicare beneficiary, it is your responsibility to keep your insurance record updated. You may do this by calling the office that coordinates benefits at (800) 999-1118 FREE.

What should I expect at my first appointment?
You will meet with your Doctor who will review your information and perform physical exam. We encourage your feedback to ensure you receive the best possible treatment. 

What ages do you treat?
​We have the staff and expertise to treat every member of your family.

​​​When should I arrive?

​Please arrive 15-20 minutes before your appointment time. This will allow you plenty of time to fill out any necessary paperwork and to get comfortable before meeting with the doctor. To save time, you can also go to the “Patient” page on our website and download the forms so you can fill them out before you arrive.

What happens if I need to cancel my appointment?

​Because of the individualized nature of the services that we offer, our Medical Center providers prepare treatment rooms and services in advance for every client. However, we know that things sometimes happen.

So, if you are unable to keep your appointment, please provide us at least 24 hours’ notice (48 hours’ notice for specific treatment services).

We reserve the right to charge for appointments not cancelled within this time frame.

How should I prepare for my Doctor's appointment?

  • Please bring your valid ID and insurance card.
  • Complete the New Patient Forms in advance and remember to bring them to your appointment.
  • A detailed list of any symptoms or problems that are prompting the visit.
  • A list of all medications, vitamins, and supplements that you are taking.
  • A list of questions you want to ask about your health, so you don’t forget.
  • Inform your doctor of any changes to your health history, such as weight loss or gain, modifications to diet, new exercise program, altered sleep patterns, etc.